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Hotel Rudolf II **** Karlovy Vary, Zahradn\u00ed 29\/999, 360 01 Karlovy Vary<\/p>\n
Hotel Rudolf II Servis s.r.o., Z\u00e1vodu m\u00edru 119\/149, Star\u00e1 Role, 360 17 Karlovy Vary, registered with<\/p>\n
Regional Court in Plze\u0148, Case No. C 33566<\/p>\n
\u2022 You can cancel your reservation free of charge by 12:00 p.m. 3\u20137* days before arrival, depending on the dates of your stay. If you cancel your reservation after this date and time, you will be charged 100% of the total reservation price. <\/p>\n
\u2022 By completing the reservation, the guest agrees to the terms and conditions.<\/p>\n
\u2022 For some stays, you may be required to provide your credit card information\u2014name, number, and expiration date.<\/p>\n
\u2022 Your reservation will be considered confirmed once the total amount for the entire stay has been blocked 7 days prior to your arrival.<\/p>\n
\u2022 If a reservation is made and the check-in date is less than 7 days away, the total amount for the stay may be charged immediately upon making the reservation.<\/p>\n
\u2022 If the amount on the card is not available, or if we are unable to guarantee your stay, we will not consider your reservation confirmed. In this case, we will contact you and ask for a new credit card number and additional information to process the reservation. <\/p>\n
\u2022 The client will receive a confirmation of the accommodation reservation via email\u2014to the address provided at the time of booking\u2014after payment has been made.<\/p>\n
\u2022 If a cancellation is approved or a refund is issued, the amount will be refunded to the credit card or bank account used for the original payment. The refund will be processed within the statutory timeframe. <\/p>\n
\u2022 Payment for accommodations using benefit cards and employee vouchers is only possible for direct reservations made via emailat<\/a> <\/span>or reception@hotel-rudolf.cz, or by phone at 720 206 909.<\/p>\n \u2022 * If a reservation is canceled less than 3 days before arrival, a 100% cancellation fee applies from June 1 through September 30 of the given year <\/p>\n \u2022 * If a reservation is canceled less than 7 days before arrival, a 100% cancellation fee applies from October 1 through December 20 of the given year <\/p>\n \u2022 * If a reservation is canceled less than 3 days before arrival, a 100% cancellation fee applies from December 21 through February 28 of the given year <\/p>\n \u2022 * If a reservation is canceled less than 14 days before arrival, a 100% cancellation fee applies from March 1 through May 31 of the given year <\/p>\n \u2022 Hotel Rudolf II **** reserves the right to shorten or extend the period for free reservations outside the dates listed above. The date on the reservation confirmation is always the determining factor. <\/p>\n \u2022 Once the reservation is made, 100% of the total amount will be charged to the credit card you provided. The credit card information must match the name on the reservation. <\/p>\n \u2022 For each stay, we require the name, number, and expiration date of your payment (credit) card.<\/p>\n \u2022 If the amount is not available on the card, or if we are unable to charge the card, we will not consider the reservation confirmed. In this case, we will contact you and ask for a new credit card number and additional information to process the payment. <\/p>\n \u2022 If you cancel your reservation, your payment is non-refundable.<\/p>\n \u2022 The client will receive a confirmation of the accommodation reservation via email\u2014to the address provided at the time of booking\u2014after payment has been made.<\/p>\n \u2022 If a cancellation is approved or a refund is issued, the amount will be refunded to the credit card or bank account used for the original payment. The refund will be processed within the statutory timeframe. <\/p>\n \u2022 By completing the reservation, the customer agrees to the terms and conditions.<\/p>\n \u2022 Payment for accommodations using benefit cards and employee vouchers is only possible for direct reservations made via email reception@hotel-rudolf.cz<\/a><\/span> or by phone at 720 206 909.<\/p>\n \u2022 Resolution of Consumer Disputes (The Czech Trade Inspection Authority, ID No.: 00020869, with its registered office at \u0160t\u011bp\u00e1nsk\u00e1 567\/15, 120 00 Prague 2. Its website is located at www.coi.cz, and the online dispute resolution platform is located at http:\/\/ec.europa.eu\/consumers\/odr.)<\/a><\/span><\/p>\n \u2022 The hotel reserves the right to issue an invoice for 50% of the total accommodation cost once the reservation has been made.<\/p>\n \u2022 The event organizer is responsible for ensuring compliance with the currently applicable COVID-19 prevention measures.<\/p>\n \u2022 If you cancel your reservation more than 60 days before arrival: free of charge<\/p>\n \u2022 If a reservation is canceled 59 to 30 days before arrival: 20% of the total accommodation cost<\/p>\n \u2022 If a reservation is canceled 29 to 15 days before arrival: 50% of the total accommodation cost<\/p>\n \u2022 If the reservation is canceled less than 14 days before arrival: 100% of the total accommodation cost<\/p>\n<\/h4>\n
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CANCELLATION POLICY FOR NON-REFUNDABLE RESERVATIONS<\/h4>\n
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CANCELLATION POLICIES FOR NON-REFUNDABLE RESERVATIONS APPLY TO ACCOMMODATION PACKAGES AND VOUCHERS.<\/span><\/h4>\n
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The special terms and conditions for groups (5 or more rooms) and corporate events are as follows:<\/span><\/h4>\n
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CANCELLATION POLICY<\/span><\/h4>\n